INDUDECO Hotel Supplier
PRIVACY POLICY
In accordance with current regulations on data protection, namely the European Regulation 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPD), we inform you of the processing we carry out on your data under the following customer and contact profiles:
- Processing of WEB CONTACT data
- Processing of EMAIL data
- Processing of CUSTOMER data
- Processing of SOCIAL MEDIA data
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
Controller: VEDEFORA, S.L.
Registered address: Avenida Alcudia, 95 Bajo
Tax ID (CIF/NIF): B53503827
Contact email address: info@indudeco.com
Phone: 965731956
1. Processing of WEB CONTACT data
For what purpose will we process your personal data?
Your personal data collected through the contact form will be used exclusively to respond to your information or quotation requests.
How long will we retain your personal data?
The data provided in the contact form will be kept until you request its deletion or revoke your consent. At that time, the data will be blocked and stored only for the purpose of addressing potential liabilities arising from data processing, for a maximum of 3 years.
What is the legal basis for processing your personal data?
The legal basis is the express consent you provide by voluntarily completing and accepting the contact form.
Is it mandatory to provide this personal data?
It is necessary to provide at least a name, your company, and your professional email address to respond to your inquiry and indicate the reason for your request.
What are the consequences of not doing so?
We will not be able to provide the requested information.
Will we share your personal data?
No data transfers are planned, unless required by law. No international transfers will be made.
How did we obtain your personal data?
The data was provided directly by you.
What are your rights when you provide us with your personal data?
You may exercise the following rights:
Right of access: To know whether we are processing your personal data.
Right to rectification: To correct inaccurate or incomplete personal data.
Right to erasure: To delete your data when it is no longer necessary.
Right to restriction: To limit processing, in which case we will retain the data only to exercise or defend claims.
Right to data portability: To receive your data or request its transfer to another entity.
Right to withdraw consent: You may withdraw your consent at any time.
Right to object: You may object to the processing of your data.
If processing is based on consent or necessary for a contract and carried out by automated means, you have the right to receive your data in a structured, commonly used, and machine-readable format or request its transfer to another controller.
Who can exercise these rights?
Only the data subject, who must prove their identity (ID or equivalent). Rights may also be exercised through legal representation.
What is our obligation when you exercise your rights?
We must respond to all requests, regardless of whether we hold your data. If a request is incomplete, we will ask you to rectify it. Responses will be provided within one month, extendable by two months if necessary. You will be informed of any extension.
How can you exercise these rights?
You can download the forms from the RIGHTS link, request them in writing to the controller’s address, or obtain them from the Spanish Data Protection Agency at www.agpd.es. Requests should be sent to info@indudeco.com.
Right to lodge a complaint with the supervisory authority
You may file a complaint with the Spanish Data Protection Agency via www.agpd.es or by mail at C/Jorge Juan, 6, 28001-Madrid.
2. Processing of EMAIL data
For what purpose will we process your personal data?
When you send us an email, you provide personal data to request services or information. This data will be used to offer our services, manage communications across departments, and send personalized proposals.
How long will we retain your personal data?
Data will be retained during the pre-contractual relationship. If our proposal is accepted, it will be incorporated into the service contract and retained for the duration of the relationship and in accordance with legal retention periods. If not accepted, the data will be blocked for up to 3 years.
What is the legal basis for processing your personal data?
The legal basis is the execution of pre-contractual measures at your request by sending the email.
Is it mandatory to provide this personal data?
Yes. You must provide your name, company, professional email, and the reason for your inquiry.
What are the consequences of not doing so?
We will not be able to provide the requested information.
Will we share your personal data?
No data transfers are planned, unless required by law. No international transfers will be made.
How did we obtain your personal data?
The data was provided directly by you.
Your rights, how to exercise them, and complaints are the same as in Section 1.
3. Processing of CUSTOMER data
For what purpose will we process your personal data?
To provide our professional services and manage related economic, administrative, tax, quality, and customer service tasks.
How long will we retain your personal data?
During the contractual relationship and afterward for legal retention periods ranging from 4 to 10 years.
What is the legal basis for processing your personal data?
The execution of a service contract or your request for pre-contractual measures.
Is it mandatory to provide this personal data?
Yes, it is necessary for the contract.
What are the consequences of not doing so?
We will not be able to establish the contractual relationship.
Will we share your personal data?
Data may be shared with the Tax Administration and banks for payments. No international transfers will be made.
How did we obtain your personal data?
The data was provided directly by you.
Your rights, how to exercise them, and complaints are the same as in Section 1.
4. Processing of SOCIAL MEDIA data
For what purpose will we process your personal data?
We use social media to share our activities and engage with followers. By following us, you consent to the processing of the data visible on your profile within each platform’s terms and privacy policies. This includes managing our follower list and sending relevant updates.
How long will we retain your personal data?
Your data remains accessible as long as you follow us. You can unfollow us at any time.
What is the legal basis for processing your personal data?
Your voluntary consent according to the privacy policies of each platform.
Is it mandatory to provide this personal data?
No, only what is required for using the social network.
What are the consequences of not doing so?
You won’t be able to follow or communicate with us via social media.
How did we obtain your personal data?
We access it from your public profile on the social network.
What are your rights when you provide us with your personal data?
You should exercise your rights through the platform itself. We will respond within the scope and limits set by each network.
Your rights, how to exercise them, and complaints are the same as in Section 1.
CHANGES TO THIS DATA PROTECTION INFORMATION
INDUDECO reserves the right to modify this Privacy Policy in accordance with applicable legislation. Any changes will be published on the website.